NatWest is shutting six bank branches next month ahead of a string of closures. As digital banking gains momentum, NatWest acknowledges the shift in customer habits but recognises the concerns of ...

NatWest aims to enhance customer experience and streamline operations through access to advanced GenAI technology ...

Last year NatWest Group shut 48 sites and in 2023 it closed nearly 20 branches. At the time, the high street banking giant again blamed the move on the rise of online banking, noting that of its ...

TSB has confirmed that at least 12 of its 184 branches will close in 2025 and 2026, adding to the wave of high street bank closures across the UK. With more people moving to online banking ...

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using ...

Cash-strapped Brits can get a hefty boost to their bank account following a major NatWest update. The high street bank announced this week (March 12, 2025), that it will reward new customers with ...

In July 2023, Mr Farage obtained internal evidence from the bank suggesting his account with Coutts, which is owned by NatWest Group, had been closed partly due to his political views. In an angry ...

In one of more than 275 AI projects the bank is exploring, NatWest wants to harness Open AI's technology to ramp up the capabilities of its customer-facing chatbot Cora and its virtual assistant ...