The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Microsoft plans to increase prices for a variety of Dynamics 365 offerings on Oct. 1 by an average of 12 percent or $17 per user or per device per month as the vendor adds more generative ...

The agents, available in public preview this May, will integrate with both Microsoft Dynamics 365 and Salesforce CRM systems. The Sales Agent autonomously converts contacts into qualified leads by ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...

Denver-based cloud distributor Pax8 acquiring Microsoft Dynamics services company Bam Boom Cloud is “a really smart adjacent play to their core offering,” said one Pax8 partner. “I really ...

Ellucian, one of the leading higher education technology solutions providers, announced an expansion of its long-time ...

Microsoft has announced the launch of two new artificial intelligence (AI) sales agents for Microsoft 365 Copilot. These ...

The relationship between the two companies is focused on empowering customers with cloud-native and hybrid data protection integrated with Microsoft Azure cloud services. The relationship will also ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

This integration incorporates backup telemetry, system behaviors, data anomalies, and threat detections directly into ...