Based on their intuition of how human agents reason while responding to customers, researchers at Capital One developed a ...

On the other hand, organizations that train managers to lead AI as part of their teams gain a critical edge. They make better ...

You’ll need to use HR or performance management tools to evaluate employee performance. These tools will help determine employee productivity, time spent on each task and missed deadlines.

OPM's new performance management guidance looks to refine how federal agencies tackle employee performance, but to reach its ...

Terminating an Employee What to do when a staff member leaves the college. Ending an Additional Job How to close out someone' additional job. Requesting a One-Time Payment Giving a staff member a ...

How AI can enhance Australian government case management. ... It is imperative for government bodies at every level to educate their staff on new AI tools as they’re introduced.