In Lean terms, a process improvement that will save time and better serve customers. ... Flow chart to analyze a process by breaking it down into its component steps, ... Office of Admission ...

Lean, in the simplified form, involves three fundamental concepts: flow, pull and continuous improvement. The idea of flow is that manufacturing processes should operate as a continuous flow with ...

It is not, as many have assumed, a matter of Lean being irrelevant to "knowledge work," but rather a problem of it being poorly understood and therefore poorly applied in professional office settings.