Journey Builder is available today, but the new features won’t be available until, as Salesforce put it, “Q3 FY2015.” Before you gasp, that translates not to calendar year 2015 but to about ...

ExactTarget Marketing Cloud Journey Builder is available today. Journey Maps, Journey Triggers, and Journey Metrics are scheduled to be generally available in a few weeks Pricing starts at $5,000 per ...

The ExactTarget Marketing Cloud from salesforce.com (NYSE:CRM), the world’s #1 CRM platform, today launched the next generation of Journey Builder, th ...

Visualizing Your Salesforce Journey: A Guide to Google Maps Integration. Story by [email protected] (Digital Desk) • 4mo.

Customer journey maps are not a new thing, ... Salesforce, Oracle and SAS all have extensive capabilities in this domain. Having said that, ...

Many Customer Journey Maps Are Inside-Out. Over the many years that I’ve advised marketing leaders, I’ve found customer journey maps often suffer from a common predicament — they are inside-out.