The solution – an AI-powered self-service IT help desk app Connor’s workflow tackles the problem by giving users a simple self-service interface built with Tines Pages. It leverages AI to ...

Air Force Teams with ServiceNow on a New Help Desk The new EITaaS help desk was really “about reimagining how we do help desk services,” Marion tells Federal News Network. ServiceNow started as IT ...

Now support agents can work anywhere instead of being chained to a desk. They are going to love Zendesk for iPad, and that means better service for their customers.” ...