Salesforce's Agentforce 3 platform promises greater transparency when using AI agents to process customer inquiries ...

and over 90% of the roles filled by participants were discovered using the platform, the company said. Salesforce president and chief people officer Nathalie Scardino also said in a press briefing ...

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce ...