News

Business Insider5y
Genesys Cloud Flies High with Record Sales and 70% YOY Annual Revenue Growth - Markets Insider
SAN FRANCISCO, Sept. 10, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, reports 70% of new customers selected ...
Business Insider5y
Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization - Markets Insider
SAN FRANCISCO, Jan. 14, 2020 /PRNewswire/ -- Genesys®, the global leader in omnichannel customer experience and contact center solutions, announces it is changing the name of its flagship ...
Business Wire5y
AWS Is Preferred Cloud Provider for Genesys Cloud Customer Experience and Contact Center Platform - Business Wire
Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Genesys has selected AWS as the preferred cloud provider ...
Business Wire2mon
Genesys Ranked as a Leader in Cloud Contact Center Report by Top Analyst Firm - Business Wire
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center- ...
VentureBeat2y
Genesys says Cloud AI Experience helps businesses listen to and understand customers - VentureBeat
Genesys claims Cloud AI Experience also aims to help organizations extract more value from their data to fine-tune self-service and employee-assisted engagements.