Empathy, not coding, is the AI era's must-have skill, said Salesforce's chief futures officer Peter Schwartz in an interview with BI.

By connecting the two products with flow, Salesforce is giving enterprises ... such as sending a personalized message with a promo code, as and when it detects that a customer has dropped out ...

“You’ve been able to use Flow with the Salesforce database data and now ... you could get data out but you had to write a whole lot of code. We’re now bringing the richness of Data Cloud ...

Salesforce sees strong growth in AI & Data Cloud segments amid sluggish overall performance. Discover why its AI potential ...

Salesforce has released Einstein 1 Studio, a set of low-code development tools that allow ... for building custom prompts in the flow of work; and Model Builder, for building and managing AI ...

Salesforce's chief futures officer, Peter Schwartz, said the most important skill for employees in the AI era is empathy.Lee Chong Ming/Business Insider Coding is no longer the most important ...