Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like ... Proactive service with Salesforce’s Data Cloud provides a unified real ...

Salesforce on Tuesday announced a series of updates to Field Service, its platform for dispatching and managing field service technicians. Field Service is one of Salesforce's fastest-growing ...

Today, timed with a conference out of Sydney, Australia, Salesforce ... other data sources is possible.” Elsewhere in the Salesforce portfolio, workers using the Salesforce Field Service App ...

Salesforce also unveiled Asset Service Management and Contractual Management updates to its Field Service suite. Asset Service Management, which is powered by the company’s Data Cloud ...

Paul Whitelam, SVP & GM of Field Service Management at Salesforce, highlights several trends affecting the industry that the announcements speak to, ranging from concerns around compliance and data ...