Service at fast-food drive-thrus is slower than ever, according to new study. Customers' average wait time is now 220 seconds, up from 181 seconds last year, the study by QSR Magazine found.

In general, customer satisfaction with quick-service restaurants stayed the same as last year, coming in at 79 out of 100, according to the ASCI Restaurant and Food Delivery Study 2025. Of fast ...

Juici Patties, Domino's, and other fast-food chains use AI data analysis to optimize inventory and increase sales.

Top five fast food restaurants for customer satisfaction in 2023. When it comes to customer satisfaction, Chick-fil-A ranked No. 1, following closely by Jimmy John's.

In general, customer satisfaction with quick-service restaurants stayed the same as last year, coming in at 79 out of 100, according to the ASCI Restaurant and Food Delivery Study 2025. Of fast ...

Fast-food customer satisfaction rankings show Chick-fil-A leading for the 11th year. Panda Express and Popeyes made the biggest gains, while McDonald's remains at the bottom.

Remember, on the other end of that drive-thru speaker is a human being. Check out the things customers do that make fast-food workers crazy. In order to keep this food fast, it helps employees ...

A Feb. 2012 "QSR" magazine article notes that fast food stores need to set realistic goals in creating repeat business. If you have 1.5 average visits per month from your customer base, boosting ...

Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.