After the price of Celeste Brown’s all-inclusive resort falls by more than $1,000, she asks Expedia to adjust the price under the Expedia Hotel Price Guarantee. But it won’t. Is she stu… ...

On Monday, Expedia launched a new chatbot, ... our offerings so travelers can book trips and manage complex travel arrangements without needing the support of Expedia customer service agents.

Expedia handles much of the customer service for Walmart + Travel, whether through its live agents or its AI-backed virtual agent. The travel industry's top event returns this fall. September 16 ...