Solution providers can ‘start really thinking about how to build the management capacities of AI agents as we start seeing ...

Salesforce today released Agentforce 3, a major upgrade to its digital labor platform that gives companies greater visibility and control to scale AI agents.

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs ...

Ward emphasized the need for a robust data platform that handles structured and unstructured data, supports real-time data retrieval and integrates with workflow systems. She also noted that ...

Greater accuracy through web search, inline citations: Agentforce 3 features trusted, expanded grounding through the addition of web search as a data source, allowing agents to go beyond internal data ...

Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack ...

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

Salesforce announced on Tuesday that it is buying data-management software firm ... particularly in areas like the public sector, life sciences, health care and financial services.

Salesforce will ... The company has introduced Public Sector Einstein 1 for Service, a comprehensive suite integrating CRM functionalities, trusted AI, and robust data capabilities.