As higher education costs have grown to heights many U.S. residents find unattainable or illogical, some adults are looking ...

Working in the customer service department involves several tasks that need to be performed exceptionally. These could include answering inbound calls, figuring out the answer to a client's ...

I know you're trying to help me, but I want to tell you what happened,'" says dos Santos. Then, calmly explain the issue. You want the customer service representative to empathize with your situation.