The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

The agency said it is temporarily reassigning about 1,000 customer service representatives from field offices to work on the swamped toll-free phone line.

Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

Tesla customer service has its good and poor moments. But here's how to reach a human and report a problem. ... Reaching a human on the support phone line can be difficult, ...

If you still need to contact the Hyatt customer service number about a reservation, keep in mind that there are different numbers depending on the country you are calling from. In the United ...

So many seem to view customer service as an "extra" rather than an essential part of managing the business's reputation. But in reality, how a company treats its customers on a daily basis is what ...