Intelligent document processing company Cognaize has announced a significant expansion to its technology platform. These new capabilities extend the accuracy of the company’s Financial Insights Engine ...

Google popularized the term "knowledge graph" in this 2012 blog post. Since then, there has been a massive momentum around ...

Building a knowledge graph is a task that has been done for a long time with NLP techniques. However LLMs facilitate the creation of such graphs thanks to their capacity to process text.

Building on the momentum of the recently launched Zendesk Resolution Platform, a complete AI-first solution that integrates ...

Ever since the introduction of the Google Knowledge Graph, a growing number of organizations have adopted this powerful technology to drive efficiency and effectiveness in their data management ...

With analytics, support and experience leaders can review common search queries to identify points of friction across the entire customer journey. A knowledge graph-based system complements these ...

Mike Blumenthal has reported Google has been displaying customer reviews in the Knowledge Graph panel off and on for several months, and have recently been showing them more regularly. Mike ...

Always have customer-centricity in mind while designing customer knowledge graphs. Conduct workshops to identify business use cases before starting Knowledge graph implementation. Measure success ...

For knowledge graph platforms, too, GraphQL is a plus. Both Sarsfield and Grove noted that they expect RDF* to boost knowledge graph ... Stardog reports GraphQL success within its customer base.