“PayPal’s conversion rates are lower because in many retailers’ cases, it adds more steps to the process rather than simplifying it. Key challenge here is to get retailers’ buy-in to adopt ...

Deloitte noted in the report that, according to data from Salesforce, retailers that offered GenAI tools such as chatbots during the Black Friday weekend had a 15% better conversion rate.

The long-term potential of the retail-to-industrial conversion trend may be debated, but it retains its attraction to mall landlords with massive vacancies to fill. PREIT has reached an agreement ...