Coinbase CEO Brian Armstrong Anthony Harvey/Getty Images for TechCrunch - Coinbase announced a new customer support phone line to help users facing issues with the cryptocurrency platform.

Each victim tells a nearly identical story of loss, heartbreak, and feeling ghosted by a company promising trust.

Robinhood introduces 24/7 in-app access to phone support. Coinbase and other crypto exchanges need to catch up if they don't want to be left behind.

Coinbase warned users to "never give support staff (or anyone else for that matter) remote access to your machine. This effectively gives the scammer full access to your computer, online financial ...

Robinhood introduces 24/7 in-app access to phone support. Coinbase and other crypto exchanges need to catch up if they don't want to be left behind.

Robinhood users will be able to request a live call within the app. It claims to be the first major crypto platform to roll out 24/7 phone support, a move that is likely to put Coinbase Global ...