Cisco is combining its Unified Computing System (UCS) converged data center solution with Microsoft’s Fast Track 3.0 architecture offerings to give businesses integrated solutions that will make ...

ePlus, Cisco and the University worked in partnership to architect and implement Webex Contact Center 2.0, a state-of-the-art solution for which Rowan University was one of the first in-production ...

The $22-billion call center market — dominated by legacy solutions from Avaya, Cisco Systems and Genesys — is ripe for disruption. Of the estimated 14.5 million call center agents worldwide ...

ConvergeOne's acquisition of solution provider Annese & Asssociates Tuesday allows both companies to expand their foothold in key regions of the U.S. Clifton Park, N.Y.-based Annese, No. 226 on ...

ePlus inc. today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan University in New Jersey to become one of only four of ...