All of the call center platforms on this list include ... You don’t have to integrate separate tools for analytics or workforce management, plus its entry-level plan supports voice and 20 ...

Call centers and contact centers fall under this ... Adobe Experience Manager (AEM) is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content ...

GMT CEO Invited as Speaker to Discuss Strong Value, Return on Investment of Deploying Workforce Management Technology During ...