Social CRM: The inner meaning Nowhere is this change more obvious than in customer relationship management (CRM). Written by Michael Krigsman, Contributor Jan. 26, 2010 at 5:55 a.m. PT ...

Choosing and implementing a customer relationship management system often depends on your company's business strategy. Learn how two companies are arriving at the same CRM goal using radically ...

CRM data can be used to forecast sales trends and plan your inventory accordingly. With this data, you can also personalize your marketing campaigns based on customer preferences and behavior.

Learn about the top CRM providers for sales teams, including the pros and cons of big names like Salesforce, HubSpot, Zoho CRM, and more.

In today's modern sales environment, the adage "garbage in, garbage out" rings especially true when it comes to CRM utilization. Accurate and high-quality data is the foundation of any successful ...

The CRM company launched in 2016 to provide third-party origination (TPO) mortgage lenders with account management, sales and email marketing through its software-focused approach.

A customer relationship management (CRM) package from Microsoft that tracks sales people and customers. Introduced in 2003 for internal servers, an online service similar to Salesforce.com debuted ...