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Overview and Syllabus for a Course on Business Process Reengineering. By: Thomas H. Davenport and Richard L. Nolan. Format: Print ... Davenport, Thomas H., and Richard L. Nolan. "Overview and Syllabus ...
HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification.Built around decades of best practice and benchmarking research, the course features the application of ...
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