Another downside is that customer loyalty built by discounts is extremely fragile. Price-motivated customers are highly ...

As Shoptalk 2025 demonstrated, the future of retail hinges on building authentic, emotional connections with customers ...

Career Management, Customer Loyalty, Marketing Smarts How to Go Beyond Just Telling Your Brand Story: Christian Lachel on Marketing Smarts [Podcast]by Kerry O'Shea Gorgone Christian Lachel shares his ...

You already know that customers can conduct some of your brand's most valuable marketing in the form of customer reviews ... to get your customers interacting with your brand and build their brand ...

In today’s competitive market, businesses seek ways to connect with customers, build loyalty, and encourage repeat purchases.

It’s clear that customer trust is what makes the difference in building brand loyalty. Our research pointed to concrete, actionable steps brands can take to set a strong foundation for customer trust, ...

This survey of 19 multi-select questions was developed by Bloomreach and fielded by EMARKETER in January 2025. Bloomreach and ...

For decades, brands have cultivated customer devotion not just by selling products, but by standing for something. Millions ...

Restaurant websites are no longer just marketing touchpoints—they’re storefronts, customer service desks, and loyalty hubs, ...

For example, when a customer fills out a preference survey ... increasing the likelihood of engagement and conversion. 3. Building long-term loyalty: When customers see that a brand uses their ...

Online reviews don’t just impact customer trust—they are a key ranking factor for local SEO. Multi-location retailers that actively manage and respond to reviews see higher visibility in local search ...

The digital age is driven by brands seeking online connections, networks and customers and rapidly so. Building community trust with the brand’s network is ever important. Prof Abhishek Mishra from ...