The San Francisco-based company said Friday that it’s launching “Pulse for Salesforce,” an adaptation of Tableau Pulse that will provide AI-powered charts and takeaways for Salesforce CRM users.

Zoho CRM and Salesforce are both popular CRMs with solid AI capabilities, but they cater to different needs. Zoho CRM is more affordable and user-friendly for small to medium businesses, while ...

The Gist User-friendly CRM. Salesforce leads in user-friendliness with its intuitive design and easy navigation, while Microsoft Dynamics offers familiarity for Microsoft users. Customization options.

By understanding CRM basics, you can better understand what to look for in a platform. It can be tricky to determine which features and providers are right for your business needs.

Although Salesforce.com's hosted CRM service has suffered several well-publicized interruptions in recent months, users interviewed this week said they haven't had problems bad enough to would ...