HR chiefs recognize the transformative power of agents. Organizations must focus on strategy, skills, and teamwork to create successful hybrid workplaces.

The smartest companies aren’t choosing between traditional systems and AI. They’re building hybrid automation models that ...

With staff no longer tied up on the phones, table turn times dropped nearly 50%, so staff could focus on in-person diners.

Customer support. AI is being used to analyze conversation history, past purchases and intent in real time. It personalizes ...

In their latest Work Trend Index Annual Report released this week, Microsoft researchers address some of the biggest unresolved questions prompted by businesses’ use of AI, including what it ...

Integrating AI output with SQL and providing observability of large language models are ways to put more data analysts in control, according to the data warehousing giant.

The CIA's chief AI officer is excited by the prospect of agentic AI, though she stopped short of connecting it to mission ...

Tamir Poleg and Leo Pareja detailed how human real estate agents fit into the picture in an AI-driven home sale transaction.

Most Microsoft Office users have moved to M365, but AI is helping Google is making inroads into larger organizations, ...

AI agents can speed up analysis and decisions as well as taking over certain functions from employees ... at an FT Climate Capital Council round table last year. For companies using commercial ...

Whether you like it or not, Microsoft will soon start guiding you towards the next generation of AI: ordering agents to autonomously ... at taking related functions and sprinkling them across ...