According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration (SSA) has reversed its decision to phase out paper checks, a move that significantly ...

"This modernization is happening while Social Security faces its worst funding crisis in decades. The trustees in 2024 ...

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

SSA workers say the recent decision to involuntarily reassign 1,000 field office employees to man the 1-800 number flies in ...

Frank Bisignano, a self-professed “DOGE person,” was called to account for recent upheaval at the Social Security Administration, which provides benefits to roughly 72.5 million people, ...

Frank Bisignano, Trump’s nominee for Social Security Administration, promises to improve customer service, cut errors, and address DOGE-led changes during his Senate confirmation hearing.